Tips for the Person Involved in a Conflict Resolution
Conflict is a sign of a need for change and an opportunity for growth, new understanding, and improved communication. Conflict can not be resolved unless it is addressed with the appropriate parties. A response to a conflict can increase or decrease the intensity of the problem. An objective or neutral point of view helps to improve the situation. The conflict resolution is involving some or all of the following process: 1. Recognition by the parties involved that a problem exists. 2. Mutual agreement to address the issue and find some resolution . 3. An effort to understand the perspective and concerns of the opposing individual or group. 4. Changes in attitude, behavior, and approaches by both sides that will lessen negative feelings. 5. Recognising triggers to episodes of conflict. 6. A willingness by one or both parties to compromise . 7. Agreement on a plan to address differences. 8. Monitoring the impact of any agreements for change. Supporting Conflict Resolution Separate th